Privacy Policy

Last updated: 19 February 2021

Scope of our Privacy Policy

This privacy policy covers the website of Blueliving, Lda.
The access and use of the website (hereinafter referred to as the website) attributes the condition of user to the visitor of the same.
Blueliving, Lda, with address Largo de Santa Maria nº20 7800-133 Beja, e-mail and NIPC 513 480 420 is responsible for the website and undertakes to ensure the privacy of personal data of its users.

This Policy is intended to inform Customers/Users of the general rules for processing personal data, which are collected and processed in strict compliance with the provisions of the personal data protection legislation in force at any given time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("RGPD").

Our website may include links to other websites for which we are not responsible and the User should consult their privacy policies.

For what purposes are personal data collected from the User?
The data collected in the forms on the website are intended exclusively for the processing of user requests, and will not be used for any other processing.

What data is collected?

- Name: for creating a sales summary

- Email/ Mobile Number: to contact the User

- Address: essential for shipping the order upon purchase

- Tax ID number: to proceed to the issue of the invoice

These are limited to those indispensable for the proper functioning of the website and online store.

How is your data collected?

Your data is collected through the newsletter, forms with sales intention and through e-mail or in person for specific processes.

Does Blueliving, Lda. use personal data collected for Direct Marketing?
Blueliving, Ltd. will not use your personal data to send you any unsolicited mail whose content has not received your explicit consent. Blueliving, Ltd. does not sell or trade your data with third parties.

Who has access to the User's personal data?
Blueliving, Ltd. does not disclose to third parties any personal data of its customers and users, without their consent, except when required by law.

Data sharing:

In order to ship orders, we reserve the right to share shipping information (name, address and phone number) with the carriers we work with and our partners.

What are your rights when you provide us with your data?
In accordance with applicable law, you have the right to access and rectify your Data, as well as the right to request its deletion, object to its processing and obtain its limitation or portability to the extent applicable. You may also object to your Data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalised offers or services. These rights can be exercised at any time by directly contacting Blueliving, Lda. through the contacts listed above. Upon receipt of communication from the User, with Blueliving, Ltd. will take 3 months to proceed to the required act.

If there is a breach of privacy of your data, Blueliving, Ltd. will proceed to notify the user within 72h.

Where is User data stored?
Blueliving, Lda. stores the data of its customers and users on its servers located in Portugal. These servers are protected and maintained according to the highest security standards and in order to comply with applicable privacy laws, for a maximum period of 4 years, with the exception of billing data that are stored for 10 years. After this period, the data will be securely destroyed.

What are cookies?

"Cookies" are small software tags that are stored on access equipment through the browser, retaining only preference-related information, and as such do not include personal data.

A Blueliving, Lda. uses cookies on its Website?
Blueliving, Lda. website uses cookies.

What are Cookies for?

Cookies are used to help determine the usefulness, interest and number of uses of websites, allowing faster and more efficient browsing by eliminating the need to repeatedly enter the same information.

What kind of cookies are there?

There are two groups of cookies that can be used

  • Permanent cookies - are cookies that are stored in the browser of the access equipment (PC, mobile and tablet) and are used whenever you visit our website again. They are generally used to direct navigation to the user's interests, allowing us to provide a more personalised service.  
  • Session cookies - are temporary cookies that remain in the cookie file of the browser until you leave the website. The information obtained by these cookies serves to analyse web traffic patterns, allowing us to identify problems and provide a better browsing experience.

For what purposes do we use cookies?

  • Strictly necessary cookies - They allow you to navigate the website and use the applications, as well as access secure areas of the website. Without these cookies, the required services cannot be provided.  
  • Analytical Cookies - They are used anonymously for the purpose of creating and analysing statistics in order to improve the functioning of the website.  
  • Functionality cookies - They save your preferences regarding your use of the site, so that you do not need to re-configure the site each time you visit.  
  • Third-party cookies - They measure the success of apps and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.  
  • Advertising Cookies - They target advertising according to the interests of each user, in order to target advertising campaigns taking into account users' tastes, and also limit the number of times they see the ad, helping to measure the effectiveness of advertising and the success of the website's organisation.  

How can you manage cookies?

All browsers allow you to accept, refuse or delete cookies, and also to inform you when a cookie is received, in particular by selecting the appropriate settings in your browser. The user can configure cookies in the "options" or "preferences" menu of their browser.

Note, however, that disabling cookies may prevent some web services from working properly, affecting website navigation in part or in full.

This Privacy Policy is subject to change. The date of the last update to this document is indicated in the legend "Last updated", in the header of this document. The changes to this Privacy Policy will be effective from the moment of its publication on the website.

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